Disclaimer

The Poppy’s Promise website is provided to support compassionate care, reflection and service improvement.

1. Not a clinical service

This website:

  • Does not provide medical advice
  • Is not a diagnostic or treatment service
  • Should not be relied upon for clinical decision-making

2. Important

This platform is not monitored in real time and should not be used to report urgent concerns, complaints, or safety issues requiring immediate attention.

3. Use of feedback

Feedback submitted:

  • Is not routinely monitored in real time
  • May not receive an individual response
  • Is used for learning and improvement

4. Responsibility

Users are responsible for ensuring:

  • Information shared is appropriate
  • No confidential or identifiable data is included