{"id":7,"date":"2026-02-25T12:58:43","date_gmt":"2026-02-25T12:58:43","guid":{"rendered":"http:\/\/www.poppyspromise.org.uk\/?page_id=7"},"modified":"2026-03-24T16:21:24","modified_gmt":"2026-03-24T16:21:24","slug":"every-patient-deserves-to-be-heard","status":"publish","type":"page","link":"https:\/\/www.poppyspromise.org.uk\/","title":{"rendered":""},"content":{"rendered":"\n<div style=\"height:27px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"260\" src=\"https:\/\/www.poppyspromise.org.uk\/wp-content\/uploads\/2026\/03\/PoppysPromise_Lockup_LilacOffBlack-1024x260.png\" alt=\"\" class=\"wp-image-71\" srcset=\"https:\/\/www.poppyspromise.org.uk\/wp-content\/uploads\/2026\/03\/PoppysPromise_Lockup_LilacOffBlack-1024x260.png 1024w, https:\/\/www.poppyspromise.org.uk\/wp-content\/uploads\/2026\/03\/PoppysPromise_Lockup_LilacOffBlack-300x76.png 300w, https:\/\/www.poppyspromise.org.uk\/wp-content\/uploads\/2026\/03\/PoppysPromise_Lockup_LilacOffBlack-768x195.png 768w, https:\/\/www.poppyspromise.org.uk\/wp-content\/uploads\/2026\/03\/PoppysPromise_Lockup_LilacOffBlack-1536x390.png 1536w, https:\/\/www.poppyspromise.org.uk\/wp-content\/uploads\/2026\/03\/PoppysPromise_Lockup_LilacOffBlack-2048x521.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:3.5em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"is-style-default has-goudy-bookletter-1911-font-family has-xx-large-font-size\">Every patient deserves to be heard<\/p>\n\n\n\n<div style=\"height:1.5em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Poppy\u2019s Promise was created from love, loss and a determination to make healthcare kinder.<\/p>\n\n\n\n<p>It is a commitment to ensuring that all families feel heard, seen and supported in moments of vulnerability. <\/p>\n\n\n\n<p>Working in partnership with NHS organisations, Poppy\u2019s Promise helps embed compassion, acknowledgement, respect and empowerment into everyday care &#8211; not as an aspiration, but as a lived reality.\u00a0<\/p>\n\n\n\n<p>By strengthening how staff are recruited, trained and supported, it seeks to create healthcare environments where every patient interaction carries humanity, understanding and dignity.<\/p>\n\n\n\n<p>In healthcare, the smallest moments can mean everything and every patient deserves to be heard.<\/p>\n\n\n\n<p>Created in loving memory of Poppy Russell.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\" style=\"margin-top:var(--wp--preset--spacing--50);margin-right:0;margin-bottom:var(--wp--preset--spacing--50);margin-left:0\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"646\" src=\"http:\/\/www.poppyspromise.org.uk\/wp-content\/uploads\/2026\/03\/PoppysPromise_BrandMarque_Lilac-1024x646.png\" alt=\"\" class=\"wp-image-79\" style=\"aspect-ratio:1.585125143086966;width:122px;height:auto\" srcset=\"https:\/\/www.poppyspromise.org.uk\/wp-content\/uploads\/2026\/03\/PoppysPromise_BrandMarque_Lilac-1024x646.png 1024w, https:\/\/www.poppyspromise.org.uk\/wp-content\/uploads\/2026\/03\/PoppysPromise_BrandMarque_Lilac-300x189.png 300w, https:\/\/www.poppyspromise.org.uk\/wp-content\/uploads\/2026\/03\/PoppysPromise_BrandMarque_Lilac-768x485.png 768w, https:\/\/www.poppyspromise.org.uk\/wp-content\/uploads\/2026\/03\/PoppysPromise_BrandMarque_Lilac-1536x969.png 1536w, https:\/\/www.poppyspromise.org.uk\/wp-content\/uploads\/2026\/03\/PoppysPromise_BrandMarque_Lilac-2048x1292.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-left\">Contact our founder, <a href=\"mailto:katie.russell@poppyspromise.org.uk\">katie.russell@poppyspromise.org.uk<\/a><\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center is-style-default has-text-color has-link-color has-small-font-size wp-elements-097e13d9ceb61e6997290c9d70dcb852\" style=\"color:#1c1c1c\">Our website illustrating the foundation&#8217;s visions, plans and policies will be published shortly.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Every patient deserves to be heard Poppy\u2019s Promise was created from love, loss and a determination to make healthcare kinder. It is a commitment to ensuring that all families feel heard, seen and supported in moments of vulnerability. Working in partnership with NHS organisations, Poppy\u2019s Promise helps embed compassion, acknowledgement, respect and empowerment into everyday [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"clean-template","meta":{"footnotes":""},"class_list":["post-7","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.poppyspromise.org.uk\/index.php\/wp-json\/wp\/v2\/pages\/7","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.poppyspromise.org.uk\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.poppyspromise.org.uk\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.poppyspromise.org.uk\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.poppyspromise.org.uk\/index.php\/wp-json\/wp\/v2\/comments?post=7"}],"version-history":[{"count":28,"href":"https:\/\/www.poppyspromise.org.uk\/index.php\/wp-json\/wp\/v2\/pages\/7\/revisions"}],"predecessor-version":[{"id":88,"href":"https:\/\/www.poppyspromise.org.uk\/index.php\/wp-json\/wp\/v2\/pages\/7\/revisions\/88"}],"wp:attachment":[{"href":"https:\/\/www.poppyspromise.org.uk\/index.php\/wp-json\/wp\/v2\/media?parent=7"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}